Troubleshooting Help
Emergency Plumbing Guides
Something wrong with your plumbing? Start here. Each guide walks you through what's probably happening, what you can try yourself, and when it's time to call a pro.
Drain & Sewer Emergencies
Drains backing up, sewer problems, or toilet issues. These guides help you figure out what's wrong and what to try.
Clogged Drain
A slow drain that's ignored almost always becomes a fully blocked drain. Here's how to diagnose what's happening and what you can safely try before it gets worse.
Read guideSewer Backup
A sewer backup is one of the most serious plumbing emergencies a homeowner can face. Raw sewage carries bacteria and pathogens. Here's exactly what to do in the next 15 minutes.
Read guideToilet Won't Flush or Keeps Running
A toilet that won't flush or won't stop running are two different problems with different fixes. This guide covers both — and tells you when it's time to call a plumber.
Read guideWater & Pipe Emergencies
Burst pipes, no hot water, leaks, and water heater problems. Act fast to prevent damage.
Burst or Leaking Pipe
An active water leak or burst pipe can flood a room in minutes. The single most important thing you can do is cut off the water supply. Here's how — and what to do next.
Read guideNo Hot Water
Whether you have a gas or electric water heater, there are a few common reasons hot water stops suddenly. Some you can fix yourself in minutes. Others need a pro.
Read guideLow Water Pressure
A sudden pressure drop is usually a sign of something specific — not just 'getting old.' This guide walks through the most likely causes and how to track down the problem.
Read guideWater Heater Leaking
A puddle around a water heater isn't always catastrophic — but it does always need attention. The location of the water tells you a lot about how serious the problem is.
Read guideGeneral Plumbing Issues
Gas leaks, slab leaks, frozen pipes, and other plumbing situations that need attention.
Gas Leak Suspected
A gas leak is a life safety emergency. Do not look for the source. Do not flip switches. Do not use your phone inside the house. Get out first — everything else comes after.
Read guideSlab Leak Signs
Houston's clay soil makes slab leaks more common here than almost anywhere in the country. Catching them early is the difference between a repair and a structural remediation project.
Read guideFrozen Pipes
Houston's plumbing isn't built for freezing temperatures — which is exactly why a hard freeze causes so much damage here. The steps you take before the freeze matter more than what you do after.
Read guideNeed Help Now?
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